Frequently Asked Questions

Where does Folly Row ship?
We currently ship to all 50 United States.

What should I do if I never receive my order?
If you have any trouble receiving your order, please contact us at and describe the nature of your issue. We will be in touch with you as soon as possible.

Can I adjust my order after placing it?
Please contact as soon as possible after placing your order. Please include as much information about your order and the adjustments you would like to make.

What is Folly Row’s return/exchange policy?
We allow free returns and exchanges if processed within 60 days of your order. You may visit our Returns and Exchanges page for more information.

How are Folly Row products sized?
Please visit our Size Guide for any questions pertaining to the size of our products. If the page is unable to answer your questions, please email us at for more information.

How may I contact Folly Row?
Please visit our contact page here if you would like to communicate with our team. If all else fails, please email with your question or concern.  We will be in touch in a timely manner.