FAQs
Where does Folly Row ship?
Where does Folly Row ship?
Folly Row currently offers shipping to anywhere in the United States.
When will my order ship?
When will my order ship?
All items are in stock and ready to ship. Most orders go out the next day. During busy times like holidays, it can take up to 2–3 bussiness days to ship.
You’ll get an email with tracking info as soon as your order is on the way.
What is Folly Row's return/exchange policy?
What is Folly Row's return/exchange policy?
If you find you’re not totally satisfied with your Folly Row purchase, you may return or exchange it for free within 30 days of placing your order.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, visit the returns portal. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@follyrow.com.
Can I return items that I purchased on sale?
Can I return items that I purchased on sale?
Yes, items purchased on sale are eligible for our free return and exchange program.
Can I adjust my order after placing it?
Can I adjust my order after placing it?
Please contact hello@follyrow.com as soon as possible after placing your order. Please include as much information about your order and the adjustments you would like to make.
How may I contact Folly Row?
How may I contact Folly Row?
Please visit our contact page here if you would like to communicate with our team. If all else fails, please email hello@follyrow.com with your question or concern. We will be in touch in a timely manner.


